1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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Terms and Conditions

Effective Date: [4/21/2025]

Welcome to the Districts (“Website”), the official website of Hardin County Water District No. 2 (“The District,” “we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.

  1. Use of the Website

This Website is provided for general informational purposes about the District services, including water utility information, service requests, billing, and account access (if applicable). You may use the Website only for lawful purposes and in accordance with these Terms.

  1. Account Access

If certain features of the Website require registration or account login (e.g., to view your billing or manage your service), you agree to provide accurate information and keep your account credentials confidential. You are responsible for all activities that occur under your account.

  1. Water Service Terms

These Terms govern the use of the Website only. Your water service from the district is also subject to our official Water Service Policies, Rates, and Regulations, which may be found on the Website or obtained directly from our office. In the event of a conflict between these Website Terms and our official service policies, the service policies shall control.

  1. Payments

If the Website offers bill payment functionality, you agree to provide accurate payment information and authorize any charges incurred. Payments made through third-party services are subject to their terms and fees. The District is not liable for payment delays or errors caused by third-party providers.

  1. Website Content

All content on the Website, including text, images, graphics, logos, and layout, is the property of the District or its licensors and is protected by applicable copyright and intellectual property laws. You may not copy, distribute, modify, or create derivative works from any part of the Website without our prior written permission.

  1. Prohibited Uses

You agree not to:    

  • – Use the Website in a way that violates any laws or regulations.
  • – Attempt to interfere with the Website’s security or functionality.
  • – Introducing malicious code such as viruses or malware.   
  • – Impersonate the district personnel or misrepresent your identity.
  1. Disclaimers

The Website and its content are provided “as is” without warranties of any kind, either express or implied. The District does not guarantee the accuracy, completeness, or availability of the Website or its services at all times.

  1. Limitation of Liability

To the fullest extent permitted by law, the district shall not be liable for any damages arising from your use of, or inability to use, the Website. This includes, without limitation, direct, indirect, incidental, or consequential damages.

  1. Links to Third-Party Sites

This Website may contain links to third-party websites. The District is not responsible for the content or practices of these external sites. Your use of third-party sites is at your own risk. 

  1. Changes to These Terms

We may update these Terms from time to time without prior notice. Changes will be posted on this page, and your continued use of the Website constitutes your acceptance of the revised Terms.

  1. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.

  1. Contact Us

If you have any questions about these Terms, please contact:

Hardin County Water District No. 2
1951 W Park Rd
Elizabethtown, KY 42701
Phone: (270) 737-1056
Website: hcwd2.org