1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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Your Privacy Matters at Hardin County Water District No. 2

At Hardin County Water District No. 2 (The District), protecting your privacy and security is a top priority. We only collect the personal information necessary to provide efficient and enhanced services to our customers. Please be aware that, in accordance with the Kentucky Open Records Act (KRS 61.870 et seq.), any non-exempt information collected through our website may be subject to public disclosure.

However, records that include personal information are protected from disclosure if releasing them would result in a clearly unwarranted invasion of personal privacy. We are committed to maintaining and using all personal data responsibly and in ways that respect individual privacy.

Information We May Collect

When you visit the Districts website, we may gather the following types of information:

  • – Domain name
  • – Email addresses of individuals who contact us
  • – General data about which pages visitors view
  • – Any information you voluntarily provide (e.g., through surveys or forms)

This data is used only to enhance and improve our website content and online services.

Information Sharing Policy

The District will not share, sell, or rent your personal information to third parties for marketing or any other commercial purposes. We will only disclose personal information when required by law. State regulations also restrict the use of personally identifiable information for any commercial use.

Cookies and Online Customization

Our website may use “cookies”- small text files stored on your device- to help identify returning users and personalize your online experience. These cookies allow us to streamline your interactions with the district services. Cookies do not compromise your security or privacy, and you can disable or delete them at any time through your browser settings.

Online Security Commitment

To protect your sensitive information, the district website uses Secure Sockets Layer (SSL) encryption. This industry-standard technology ensures your data is securely transmitted from your device to our systems. Additionally, our web servers are protected by secure firewalls to prevent unauthorized access.