1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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See if you


for a leak adjustment


Some leaks are eligible for an adjustment on your bill. If you meet the basic requirements, you may receive a credit for a portion of your excess water usage.

Check your eligibility for a leak adjustment:

Enter all required information

  • Adjustments will only be considered when information is complete
    Online pre-qualification must be completed prior to adjustment
  • Please note that all information will be verified prior to receiving any actual adjustment.