1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
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Hardin County Water District No. 2

Hardin County Water District No. 2

4,870 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

The annual Household Hazardous Waste and Prescription Drug Disposal is this Saturday, August 8th, 8 am - 2 pm at METALSA in Elizabethtown. The attached flyer has all the details.
You can always stay informed on all our programs at www.hardincountyky.gov
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7 hours ago
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Our Rain Garden Workshop on Saturday was the perfect way to kick off National Water Quality Month!

National Water Quality Month is dedicated to highlighting the importance of protecting and preserving one of the Earth's most valuable resources—water. A rain garden is a simple, beautiful way to help protect our local waterways.

Rain gardens capture stormwater runoff from surfaces like rooftops and driveways, allowing it to soak into the ground instead of flowing directly into storm drains. Using native plants, they create beautiful habitats for pollinators and other wildlife while reducing runoff and filtering pollutants before they reach our local waterways.

A special thank you to the City of Elizabethtown Government Stormwater Department and Growing Natives KY Hardin Co Swap Group (Chris Eversen and Dani Akridge Eversen) for partnering with us to bring this workshop to our community. We appreciate everyone who attended and helped make it a success!

#NationalWaterQualityMonth #ProtectOurWater #WaterQuality #RainGarden
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1 day ago
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Congratulations to T

Congratulations to Taylor Risinger and Allen Pierce, our outstanding meter testers, for securing first and second place at the Meter Challenge Competition during the KY/TN Water Professionals Conference!

On Monday, July 20, 2026, Taylor and Allen put their skills to the test as they raced to reassemble a water meter as quickly as possible.

Taylor completed the challenge in 2 minutes and 4 seconds, earning first place, while Allen finished in 2 minutes and 14 seconds, taking home second place.

The competition was intense, with talented competitors from Nashville Metro Water Services joining the challenge. All the competitors showcased impressive skills, with the fastest times coming in under 2 minutes and 38 seconds.

We are already looking forward to next year's competition!

#WPC26 #KYTNWPC #MeterChallenge
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2 weeks ago
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When our office clos

When our office closes on Friday, July 10th, we will start preparing to resurface our front parking lot and drive-up lanes. To ensure convenience, we will relocate the stand-alone night deposit box to our back parking lot for payment drop-offs. Signs will be posted to direct customers to this temporary location.

The front parking lot and drive-up lanes will reopen on Monday, July 13th.
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4 weeks ago
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Happy 4th of July!

Happy 4th of July!

Today we celebrate the 250th anniversary of America's Independence. On July 4, 1776 the Declaration of Independence was adopted, marking the founding of our nation.

As you celebrate, stay safe and hydrated!

#FourthOfJuly #IndependenceDay #250thAnniversary #USA250
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1 month ago
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With temperatures nearing 100°F, our field crews remain committed to ensuring our community has the safe and reliable water needed to stay cool during this heatwave.

Working in extreme heat isn't easy, but our crews make safety a priority by staying hydrated and taking regular breaks.

No matter the weather, our dedicated employees work hard every day to serve our community and we couldn't be more grateful!
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1 month ago
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