1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
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Hardin County Water District No. 2

Hardin County Water District No. 2

4,854 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Happy 4th of July!

Happy 4th of July!

Today we celebrate the 250th anniversary of America's Independence. On July 4, 1776 the Declaration of Independence was adopted, marking the founding of our nation.

As you celebrate, stay safe and hydrated!

#FourthOfJuly #IndependenceDay #250thAnniversary #USA250
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4 days ago
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With temperatures nearing 100°F, our field crews remain committed to ensuring our community has the safe and reliable water needed to stay cool during this heatwave.

Working in extreme heat isn't easy, but our crews make safety a priority by staying hydrated and taking regular breaks.

No matter the weather, our dedicated employees work hard every day to serve our community and we couldn't be more grateful!
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6 days ago
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Our office will be C

Our office will be CLOSED on Friday, July 3, 2026 in observance of the 4th of July.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com
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6 days ago
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Do you want to learn

Do you want to learn how to make your home and community more beautiful while reducing stormwater runoff and improving water quality?

If so, join us on Saturday, August 1, 2026 for a FREE Rain Garden Workshop. You'll discover why rain gardens are important and learn how to build one using native plants.

Register using the link below:
forms.gle/mtFakSK6qLK86ZXj9

Registration includes a swag bag with native seeds.
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1 week ago
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We have just publish

We have just published our 2025 Water Quality Report. We successfully complied with all state and federal drinking water regulations and had no violations to report. The full water quality report can be read using the link below:

www.hcwd2.org/hcwd2_ccr_2025/
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4 weeks ago
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All the rain from Mother Nature isn't keeping our crews indoors. They are hard at work maintaining and improving our water system to keep our community supplied with safe water. After all, what's a little extra water when you work for the water company? ... See MoreSee Less

4 weeks ago
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