1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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270 737 1056
Pay Your Bill
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

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Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

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Outages/Flushing
Map
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Outages/Flushing
Map

To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

    View Outage Map
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Line Locates
Call Before You Dig!
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Line Locates
Call Before You Dig!

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

    Kentucky 811 Website
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Division Of Water
Water Compliance
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Division Of Water
Water Compliance

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
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Hardin County Water District No. 2(opens in a new tab)

Hardin County Water District No. 2

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Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

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We are hiring! Hardin County Water District No. 2 has an opening in our distribution department. Apply today to be a distribution technician and join our company in providing clean water to Hardin County and surrounding areas.

Visit the Careers section on our website at www.hcwd2.org for an application and more information. ...

3 hours ago
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Pause your scrolling

Pause your scrolling for a moment and imagine what your day would look like without water.

Water is essential to our communities, yet it's something we often take for granted. Together, we can help protect this vital resource for future generations.

#ImagineADayWithoutWater ...

8 hours ago
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Our office will be C

Our office will be CLOSED on Monday, October 12, 2026 in observance of Columbus Day.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com ...

6 days ago
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72 years of standing tall for our community.

A longtime fixture of our community, our Mulberry Water Tank was built in 1954 and held 500,000 gallons of water. Whether you were driving down the road or watching a baseball game at Elizabethtown High School, the Mulberry Water Tank stood tall — a familiar sight for generations of our community.

We are grateful for the 72 years the Mulberry Tank served our community. While we would have loved to keep this familiar landmark for sentimental reasons, our growing community requires larger infrastructure.

With the Mulberry Tank gone and our Helmwood Tank coming down today, we are making way for the infrastructure needed to serve future generations of our growing community. ...

1 week ago
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Beginning Wednesday, Oct. 7th, Helmwood Drive will be closed to thru traffic between the intersections of Cherrywood Drive and Westwood Drive and reopened on Friday, Oct. 9th.

The Hardin County Water District No. 2 is taking down the existing water tower. ...

1 week ago
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Play

Our water sources are beautiful and we want to keep them that way.

An important part of providing high-quality drinking water to our community is protecting our source water before it reaches the treatment plant.

Protecting water sources such as the Nolin River helps preserve the quality of the water we rely on today and helps ensure that clean, high-quality drinking water remains available for generations to come.

#ProtectTheSource #SourceWaterProtectionWeek ...

3 weeks ago
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