1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
by Jordan Burden / Comment0
Employee Spotlight – Robert Nation Our current Employee of the
by Jordan Burden / Comment0
Employee Spotlight – Krisi O’Donley With eight years of
Jan
14
by Jordan Burden / Comment0

Employee Spotlight – Wyatt Miller Wyatt Miller has been a...

Oct
09
by Jordan Burden / Comment0

Employee Spotlight – Cassidy Pendleton Cassidy Pendleton has...

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Hardin County Water District No. 2

(opens in a new tab)
4 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Every drop is made p

Every drop is made possible by people.

Each and every one of our employees plays an important role in providing water to our community. We are proud of every employee’s dedication to keeping the water flowing, though we couldn’t comfortably fit them all in one picture.

This Labor Day, we want to thank all our employees for their hard work and commitment to our community every day. Whether it's a regular workday or a night, weekend, or holiday, we appreciate all that you do!
...

2 days ago
(opens in a new tab)
Our office will be C

Our office will be CLOSED on Monday, September 7, 2026 in observance of Labor Day.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com
...

5 days ago
Image attachment
Image attachment

Meet Zeus — one of our unofficial hydrant inspectors! Zeus may not be on the payroll, but he takes his job inspecting hydrants very seriously, making sure our water system is in paw-sitively good shape!

#nationaldogday
...

2 weeks ago
(opens in a new tab)
Our Employee of the

Our Employee of the Quarter is Robert Nation, a third shift treatment operator at our White Mills Treatment Plant. Robert holds a Class IV drinking water license and has been part of the HCWD2 team since 2022.

Robert's responsibilities include carefully monitoring and optimizing chemical levels to help ensure the community receives clean, safe drinking water.

One of Robert’s proudest accomplishments during his time with the District has been earning his water treatment license from the State of Kentucky.

What Robert finds most fulfilling about his work is knowing that he makes a positive impact on people's lives by providing them with clean and safe drinking water. He says that being responsible for the health of the local community motivates him to do the best job possible each day.

One of Robert’s favorite memories from his time with the District was the replacement of the water line running from the treatment plant to the clearwell. He also enjoys the autonomous nature of his position and having the opportunity to solve the day-to-day issues that come with operating a water treatment plant.
...

3 weeks ago
Image attachment
Image attachment
Image attachment

Have you noticed the new addition to the Glendale skyline?

Over the weekend, the bowl on our new "Hydration Tank" was lifted into place. Once complete, it will be our largest tank, capable of holding up to 2.5 million gallons of water.

Want to see our impressive new water tower? Just drive down I-65. We promise you can't miss it!
...

3 weeks ago
(opens in a new tab)
We keep an eye on yo

We keep an eye on your water— even when everyone else's eyes are closed.

To provide our community with safe, clean drinking water, we continuously monitor water quality 24/7. This ongoing monitoring helps ensure our water consistently meets drinking water standards.

Day or night, your water quality is always our priority.

#NationalWaterQualityMonth #WaterQuality #HCWD2
...

4 weeks ago