Home Page - Hardin County Water District No 2

DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

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To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

FAQ

frequently asked questions

You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More

How do I start an account?

Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.

Is a deposit required for a new account?

Yes, there is a $60 deposit required on all new accounts.

Can I access my account online?

Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.

NEWS

Hardin County Water District No. 2

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Hardin Co Water #2 is a water utility in Hardin County, Kentucky. A full copy of our tariff may be v

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You asked for it! We're excited to announce that we will be launching a new app at the end of this month. This app will allow customers to receive notifications, set reminders, report problems, see costs and fees, manage your account, use usage calculators, and much more. Stay tuned for more information! 📱💧💦 ... See MoreSee Less

3 weeks ago

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Apple (iOS) App link - apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Photos from City of Elizabethtown Government's post ... See MoreSee Less

4 weeks ago

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Our payment system will undergo maintenance and updates beginning at 10:30pm on September 6th. The scheduled maintenance is expected to last for approximately 2 hours. During this period, our automated system will be unable to process payments made with a credit card.

Thank you for your patience and understanding. ... See MoreSee Less

1 month ago

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We are committed to enhancing how we connect with all our customers, and we’re thrilled to announce our new utility app that’s coming soon! The app will be available for download on both Apple iOS and Android devices, this app offers a range of convenient features.

With the app, you can easily request services, check our outage map, manage your account, and more!

If you have any questions or need assistance, don’t hesitate to contact our office. Our customer service team is here to help! ... See MoreSee Less

1 month ago

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Where may I locate the water quality reports please? The chlorine content is way too high, I’m running out of filters between that the lime content.

When will it be available

Please let us know when available.

Save the date! Join us for the Rain Garden Workshop at the Hardin County Extension Office on Saturday, September 7th at 9am-12pm. ... See MoreSee Less

1 month ago

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Please join us in congratulating Steve as Employee of the Quarter!! Steve is such an asset to our team in so many ways. He is another one of those “undercover heroes” that is always working with multiple departments on numerous projects. He makes sure that our team has what they need (often before they need it) and ensures that it is the best bang for our buck. He is so reliable and we rely on his skills each day. Rockstar status, always!

As our team continues growing, we have to choose from multiple departments to ensure we keep our awards rotating correctly!

Steve, we couldn't be more thankful that you are on our team! We appreciate you going above and beyond with everything that you do! ... See MoreSee Less

3 months ago

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Congratulations, Steve!👏

Congratulations Steve!!

Congratulations Nephew

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3 months ago

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Don't be like Kenny🐫 Stay hydrated!💧 ... See MoreSee Less

3 months ago

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Our office will be CLOSED on Thursday, July 4 in observance of Independence Day. To report an emergency or outage, please call (270) 737-1056 and Press 1.

If you would like to make a payment during this time, visit our 24/7 payment portal at hcwd2.authoritypay.com/site/login or call (270) 737-1056 and Press 4. Please have your account number & CID (Customer Identification Number printed on bill) ready. Have a safe holiday and stay hydrated!! ... See MoreSee Less

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Hardin County Water District No. 2