DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

GO PAPERLESS! Click Here To Sign Up For E-Billing

To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

Customer Notice:

FAQ

frequently asked questions

You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More

How do I start an account?

Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.

Is a deposit required for a new account?

Yes, there is a $60 deposit required on all new accounts.

Can I access my account online?

Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.

NEWS

Hardin County Water District No. 2

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Hardin County Water District No. 2 is a water utility in Hardin County, KY. A full copy of our tariff is available for viewing on our website or at our office.

Have you ever wondered why water mains sometimes leak? The answer is simple. It is a mix between the ground moving and the density of water. To learn more, check out this article on our website!

www.hcwd2.org/wonderwhy/ ... See MoreSee Less

6 days ago

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Did you know that HCWD#2 maintains roughly 1,100 miles of water pipes? That is around the distance from Elizabethtown to Denver! ... See MoreSee Less

1 week ago

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Due to an equipment upgrade by our internet service provider, our phone payment system will be temporarily unavailable for approximately 15 minutes. We appreciate your patience and understanding during this outage. ... See MoreSee Less

2 weeks ago

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Tired of waiting for your bill to arrive? Sign up today on our new mobile app or customer portal to skip the delay! You can enroll to receive text and email reminders for when your bill is due, or overdue. Choose from a variety of convenient payment methods, including Pay-by-Text, Apple Pay, Google Pay, PayPal, and more! Our new IVR Phone Payment System is now available in both English and Spanish.

Download our new app! With our new app you can pay your bill, so you never have to worry about it being late.

Apple: ‎ apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255

Payment Options:

ACH payments (using bank routing and account numbers) are free.

Debit/credit card payments (using your card number) come with a $2.65 fee which is charged by our payment processor.

Sign up for paperless billing today by clicking the link below or reach out to us at 270-737-1056 for more info!

www.hcwd2.org/e-billing/

hcwd2.authoritypay.com/ ... See MoreSee Less

2 weeks ago

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Please be aware that N Main St between E Warfield St and E Brown St will be temporarily closed as our crews work to address an issue in the area. We apologize for any disruption this may cause and ask for your patience as we complete the necessary repairs. Thank you for understanding.

Edit: N Main St is open as of 1:30 p.m. ... See MoreSee Less

3 weeks ago

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💧 Make a splash with paperless billing! 🌍 Switch today to save paper, reduce waste, and manage your water bills effortlessly. Get your bill the day it is posted! 💻 #gopaperless

Sign up here- www.hcwd2.org/e-billing/ ... See MoreSee Less

4 weeks ago

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Join our team! We are accepting applications for a Service Technician until Friday, February 28th. To learn more about this position or to apply online, click here: www.hcwd2.org/careers/ ... See MoreSee Less

1 month ago

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Sledding: 1, Melton: 0 ... See MoreSee Less

1 month ago

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With below-freezing temperatures returning to our area, here's another helpful reminder on how to prevent frozen pipes and what steps to take if they do freeze. ... See MoreSee Less

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Hardin County Water District No. 2