1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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We're excited to announce the launch of our new payment portal! You may receive an email advising of our new payment portal. Rest assured; this communication is legitimate. If you have any questions, feel free to contact us — we're here to help!
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.
IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.
FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
by Jonathan Cruse / Comment0
You have a running toilet for one of two reasons: Either water is
by Jonathan Cruse / Comment0
We have a personalized water dispenser that we can lease for special
Jun
05
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PSC Website...

Aug
18
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Check out our photo gallery page for some cool photos!  View Photos...

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Hardin County Water District No. 2

Hardin County Water District No. 2

4 Likes

Hardin County Water District No. 2 is a water utility in Hardin County, KY. A full copy of our tariff is available for viewing on our website or at our office.

Please be aware that College St between Hwy 62 and Terry Ct will be temporarily closed as our crews work to address an issue in the area. We apologize for any disruption this may cause and ask for your patience as we complete the necessary repairs. Thank you for understanding. ... See MoreSee Less

3 days ago
Water you waiting for? 💧Our app-solutely necessary app is your one-stop shop for bill payments, service scheduling, and real-time updates. Download it now to make your water management simple! 🌊📲 #AppSolutelyNecessary 

Apple: https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798 

Android: https://play.google.com/store/apps/details?id=com.ocv.a1255

Water you waiting for? 💧Our app-solutely necessary app is your one-stop shop for bill payments, service scheduling, and real-time updates. Download it now to make your water management simple! 🌊📲 #appsolutelynecessary

Apple: apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255
... See MoreSee Less

6 days ago
Our team spread some holiday cheer this Thanksgiving by volunteering with the Family Scholar House at ECTC, helping deliver over 100 Thanksgiving meal packages to families. 🦃

#HappyThanksgiving #Community

Our team spread some holiday cheer this Thanksgiving by volunteering with the Family Scholar House at ECTC, helping deliver over 100 Thanksgiving meal packages to families. 🦃

#HappyThanksgiving #community
... See MoreSee Less

7 days ago

2 CommentsComment on Facebook

Y’all are easily one of my favorite community partners 💙

Thanks for supporting our students!

Here are some chill tips from Hardin County Water District No.2❄️

Here are some chill tips from Hardin County Water District No.2❄️ ... See MoreSee Less

2 weeks ago
Payments can be conveniently dropped off in our night deposit box, located next to the drive-up window.

Payments can be conveniently dropped off in our night deposit box, located next to the drive-up window. ... See MoreSee Less

2 weeks ago

1 CommentComment on Facebook

Nicholas Ridge Subdivision

They’re not out there for the glamour or Facebook fame — theyre knee-deep (sometimes even chin deep) in mud and water because they love helping the community. Whether its rain or shine, our crew is on the frontlines, fixing leaks and keeping the water flowing.

So, next time you see them covered in dirt, remember: they’re doing the hard work so you don’t have to. Big thanks to our amazing team for everything they do!

#MudIsTheNewBlack #WaterHeroesImage attachmentImage attachment

They’re not out there for the glamour or Facebook fame — they're knee-deep (sometimes even chin deep) in mud and water because they love helping the community. Whether it's rain or shine, our crew is on the frontlines, fixing leaks and keeping the water flowing.

So, next time you see them covered in dirt, remember: they’re doing the hard work so you don’t have to. Big thanks to our amazing team for everything they do!

#MudIsTheNewBlack #WaterHeroes
... See MoreSee Less

3 weeks ago

4 CommentsComment on Facebook

They are the best of the best. 💪

Keep up the great work team! We appreciate you!

Thank you for all you do 💙

We will be conducting maintenance on our phone system on Tuesday, November 19th, starting at 5:00 PM (17:00). The service interruption is expected to last for about 15 minutes.

During this time, customers can still make water bill payments through our online payment portal at Account Login.  https://hcwd2.authoritypay.com/ 

We appreciate your patience and understanding as we work to improve our services.

We will be conducting maintenance on our phone system on Tuesday, November 19th, starting at 5:00 PM (17:00). The service interruption is expected to last for about 15 minutes.

During this time, customers can still make water bill payments through our online payment portal at Account Login. hcwd2.authoritypay.com/

We appreciate your patience and understanding as we work to improve our services.
... See MoreSee Less

3 weeks ago
#TBT Throwing it back to 1981 with some vintage photos of our City Springs Water Treatment Plant! Built in 1924, this historic facility has been serving our community for nearly a century, blending traditional and modern water treatment methods. Over the years, the plant has expanded multiple times and now has the capacity to treat over 3 million gallons of water per day. Enjoy a glimpse into its past as we continue to provide clean, safe water for the future!

#tbt Throwing it back to 1981 with some vintage photos of our City Springs Water Treatment Plant! Built in 1924, this historic facility has been serving our community for nearly a century, blending traditional and modern water treatment methods. Over the years, the plant has expanded multiple times and now has the capacity to treat over 3 million gallons of water per day. Enjoy a glimpse into its past as we continue to provide clean, safe water for the future! ... See MoreSee Less

4 weeks ago
#WaterWednesday #funfacts 💧

#WaterWednesday #funfacts 💧 ... See MoreSee Less

4 weeks ago
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