1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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Hardin County Water District No. 2
Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!
This is an important notification from Hardin County Water District No. 2.
For the following areas: HWY 84 EAST of Western Kentucky Parkway, and customers in Sonora and Upton areas who experienced low pressure and/or no water.
The boil water advisory issued for your area has been lifted. Water quality tests conducted in the area confirm that the water is safe to drink. Hardin County Water District No. 2 recommends the following precautionary measures in sequence:
1. Thoroughly flush all plumbing. Run only COLD water from a bathtub or outside faucet for at least five (5) minutes.
2. Flush the kitchen and bath faucets for at least three (3) minutes using the COLD water line.
3. Flush the chilled water line on refrigerators for at least three (3) minutes.
4. Discard at least two (2) cycles of ice from automatic ice machines.
5. Flush the hot water line from all faucets until the water temperature is cold.
Thank you for your patience and we apologize for any inconvenience. Safe water for our community is our upmost priority. If you have questions or need additional information, please call our Customer Service line at (270) 737-1056 or visit our website at hcwd2.org. ... See MoreSee Less
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IMPORTANT UPDATE: As of 12:40 pm on May 30, 2026 the boil water advisory for the areas listed below has been LIFTED. Please see the lifted boil water advisory post for more information.
This is an important notification from Hardin County Water District No. 2.
For the following areas: HWY 84 EAST of Western Kentucky Parkway, and customers in Sonora and Upton areas who experienced low pressure and/or no water.
A boil water advisory for your area has been issued. Due to a water outage, Hardin County Water District No. 2 recommends the following precautionary measure until water quality tests confirm your water is safe to drink. Boil all water used for drinking and cooking. Bring water to a rolling boil for at least three (3) minutes and let it cool before using. We will provide notification once the advisory has been lifted.
For more information regarding this Boil Water Advisory please refer to our website at hcwd2.org or our Facebook and Instagram pages. If you have any questions, please call our Customer Service line at (270) 737-1056. ... See MoreSee Less
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Our office will be CLOSED on Monday, May 25, 2026, in observance of Memorial Day.
Payments can still be made online using the link listed below, by phone, or through the night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.
hcwd2.authoritypay.com ... See MoreSee Less
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Everyone knows where water is sourced for bottled water because it has a label; since we can't put a label on everyone's faucets, we wanted to show our beautiful source water locations.
Our White Mills Treatment Plant, located in White Mills, sources its water from the confluence of the Nolin River and White Mills Spring. The treatment plant is able to produce up to 8.1 million gallons of water per day, all of which is pulled through the intake shown in the first photo.
Our City Springs Treatment Plant, located in Elizabethtown, sources water from a combination of the Old City Spring (shown in the second photo), Gaither Spring, and four wells. City Springs Treatment Plant is able to produce up to 3.3 million gallons of water per day.
We may be a little biased but we think our water sources are absolutely breathtaking, especially in spring.
#DrinkingWaterWeek #AWWA #HCWD2 #Kentucky ... See MoreSee Less
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A couple of weeks ago, one of our Water Quality Technicians, Johnathan Cruse, participated in the vehicle day at Helmwood Heights and Morningside Elementary Schools. Johnathan was excited to receive a letter from one of the classes he spoke to, thanking him for teaching them all about water quality.
We are thrilled to have employees who love participating in various events throughout the community. HCWD2 loves educating others about all things water! ... See MoreSee Less
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Are you getting ready to enjoy the summer by filling your pool? Pressure washing your house? Irrigating your landscaping?
Let us know if you are preparing for summer with increased water usage. We’ll make a note on your account so we don’t have to interrupt your preparations with unnecessary calls or letters. Fewer interruptions means the faster you'll be able to sit back, relax, and enjoy all that summer has to offer!
You can let us know about your higher water usage by emailing billing@hcwd2.org or calling us at (270) 737-1056. ... See MoreSee Less
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Happy Earth Day! Celebrate the Earth by protecting its water! There are so many ways you can help protect our water sources. Here are a few easy ways you can help:
- Use a reusable water bottle to reduce the amount of single-use waste that ends up in our lakes, rivers, and oceans.
- Check faucets and toilets for water leaks. Finding and fixing water leaks not only helps conserve treated water but it will also keep water bills lower.
- Properly use and dispose of hazardous materials to prevent them from contaminating our water supply. Hazardous materials include but are not limited to paint, chemicals, pesticides, and batteries.
Help ensure future generations have access to safe water. Every small action makes a big difference when it comes to protecting our planet and its water. ... See MoreSee Less
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This past weekend, some of our employees and their families got together to participate in the Autism SpectRUN 5k. We are delighted to have employees who support their community through amazing events like this one.
The proceeds from the 5K benefit Camp TESSA (Teaching Effective Social Skills to Students with Autism). Camp TESSA is a week-long summer day camp that helps students with autism practice social skills through various activities including music, art, mealtime, games, and field trips.
#camptessaky #autismspectrun5k ... See MoreSee Less
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Did you make a guess to the questions we asked yesterday? Now is the time to find out how close you were!
7,853,000 gallons of water, combined, is held by our 14 water towers.
3,250,000 gallons of water, combined, can be held by the 2 new water towers.
Were you surprised by the answer? Were you expecting a higher or a lower number?
#TakeAWildGuessDay #TakeAWildGuess #wildguessday #watertower ... See MoreSee Less
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