Home Page - Hardin County Water District No 2

DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

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To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

FAQ

frequently asked questions

You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More

How do I start an account?

Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.

Is a deposit required for a new account?

Yes, there is a $60 deposit required on all new accounts.

Can I access my account online?

Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.

NEWS

Hardin County Water District No. 2

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Hardin Co Water #2 is a water utility in Hardin County, Kentucky. A full copy of our tariff may be v

Thank you Signature HealthCARE of Elizabethtown for inviting our team to help spread Christmas cheer at your beautiful facility! We had so much fun decorating, visiting with awesome residents, and playing with Hank the famous mascot🐾!! Merry Christmas!

Thank you Signature HealthCARE of Elizabethtown for inviting our team to help spread Christmas cheer at your beautiful facility! We had so much fun decorating, visiting with awesome residents, and playing with Hank the famous mascot🐾!! Merry Christmas! ... See MoreSee Less

2 days ago

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We so enjoyed yesterday’s tour with our awesome local HCS JAG students! These young adults really soaked in water treatment plant tour information and were loaded with amazing questions for our talented water treatment operators! We are certainly thankful for our great partnership with this class and look forward to many more memories!

We so enjoyed yesterday’s tour with our awesome local HCS JAG students! These young adults really soaked in water treatment plant tour information and were loaded with amazing questions for our talented water treatment operators! We are certainly thankful for our great partnership with this class and look forward to many more memories! ... See MoreSee Less

2 days ago

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Our office will be CLOSED on Thursday, November 23rd and Friday, November, 24th in observance of Thanksgiving. To report an emergency or outage, please call (270) 737-1056 and Press 1.

If you would like to make a payment during this time, visit our 24/7 payment portal at hcwd2.authoritypay.com/site/login or call (270) 737-1056 and Press 4. Please have your account number & CID (Customer Identification Number printed on bill) ready. ... See MoreSee Less

1 week ago

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We are thankful to have incredible teammates both working and on standby throughout the holiday season! Our water treatment plant operators keep our 14 water tanks filled with clean water to service our homes and businesses. They keep our water treatment plants flowing 24/7 with three shifts every day!

Our water system distribution crew workers maintain over 1,000 miles of pipeline in our community. Even when our office is closed, we have dedicated folks who follow an on-call rotation. We appreciate you for being there if emergencies happen. Thank you to their families who also support these water professionals! The holidays would certainly be different without our team doing what they do best. Happy holidays to our hard workers and their families! ... See MoreSee Less

2 weeks ago

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Water is life! Drinking water and wastewater operators are unsung heroes who greatly benefit our lives each day. I am “thankful” for them each day!

Our team spent some of their Thursday at the Hardin County Middle School Career Demonstration Fair. We always enjoy this event and appreciate the invitation!

Awesome job team!

Our team spent some of their Thursday at the Hardin County Middle School Career Demonstration Fair. We always enjoy this event and appreciate the invitation!

Awesome job team! ... See MoreSee Less

2 weeks ago

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Y’all are fantastic!!!

Your phone pay service is a pain in the azz. No reason to pay your convenience fee. When it’s far from Convenient

Fill up your reusable water bottle tomorrow morning at the Hardin County Farmers Market Winter Market Series! This awesome event will take place at the Hardin County Extension Office, 111 Opportunity Way, from 9:00am-1:00pm!

Fill up your reusable water bottle tomorrow morning at the Hardin County Farmers' Market Winter Market Series! This awesome event will take place at the Hardin County Extension Office, 111 Opportunity Way, from 9:00am-1:00pm! ... See MoreSee Less

2 weeks ago

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Our team had a blast setting up for Christmas in the Park last week!!! Whenever you see our water tank, santa’s reindeer, and our festive fire hydrant! Look closely👀…..There maybe a new helper for ol saint Nick! It’s our mascot, Melton “the ice cube”! Awesome job to our team who worked so hard on this display!!!

Our team had a blast setting up for Christmas in the Park last week!!! Whenever you see our water tank, santa’s reindeer, and our festive fire hydrant! Look closely👀…..There maybe a new helper for ol' saint Nick! It’s our mascot, Melton “the ice cube”! Awesome job to our team who worked so hard on this display!!! ... See MoreSee Less

2 weeks ago

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Everything looks great! I really love the water tower!

So cute! Everything looks wonderful.

Moodi always does an Incredible job painting them.

We enjoyed a very special treat for lunch today! Our Employee Relations Committee served up some delicious chili along with other goodies. Our awesome General Manager smoked 10 pounds of hamburger meat that added the perfect touch to this warm scrumptious meal! Thanks to our volunteers for bringing our team together to serve up another awesome luncheon!

We enjoyed a very special treat for lunch today! Our Employee Relations Committee served up some delicious chili along with other goodies. Our awesome General Manager smoked 10 pounds of hamburger meat that added the perfect touch to this warm scrumptious meal! Thanks to our volunteers for bringing our team together to serve up another awesome luncheon! ... See MoreSee Less

3 weeks ago

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Sounds delicious!

No invite???

Happy Veterans Day to the brave men and women who have served our country. We are certainly thankful to work with several heroes who are still passionate about serving their community! We also appreciate the families who have sacrificed to support our soldiers. Keep up the amazing work, you make us proud!

Happy Veterans Day to the brave men and women who have served our country. We are certainly thankful to work with several heroes who are still passionate about serving their community! We also appreciate the families who have sacrificed to support our soldiers. Keep up the amazing work, you make us proud! ... See MoreSee Less

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Hardin County Water District No. 2