1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.
If we have your phone number on file, you will receive a text from us on April 25th inviting you to opt in for text notifications. This is a secure message from us, designed to keep you informed with timely updates and important information.
IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice:

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
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You have a running toilet for one of two reasons: Either water is
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We have a personalized water dispenser that we can lease for special
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05
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PSC Website...

Aug
18
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Check out our photo gallery page for some cool photos!  View Photos...

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Hardin County Water District No. 2

Hardin County Water District No. 2

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Hardin County Water District No. 2 is a water utility in Hardin County, KY. A full copy of our tariff is available for viewing on our website or at our office.

Attention Customers!
If we have your phone number on file, you’ll receive a text message from us tomorrow asking if youd like to opt in for text notifications. 📱

This is a great new way for us to stay in touch with you—quick updates, reminders, and important info, right to your phone!

No worries, this message is not a scam. It’s really from us!

Attention Customers!
If we have your phone number on file, you’ll receive a text message from us tomorrow asking if you'd like to opt in for text notifications. 📱

This is a great new way for us to stay in touch with you—quick updates, reminders, and important info, right to your phone!

No worries, this message is not a scam. It’s really from us!
... See MoreSee Less

5 days ago
🌎 Happy Earth Day from HCWD#2! Every drop counts and it all starts with protecting the source.💧 Let’s work together to protect our rivers, streams, and lakes from pollution. 🌱 Small actions make a big impact, today and every day.

#EarthDay #protectourplanet #cleanwater

🌎 Happy Earth Day from HCWD#2! Every drop counts and it all starts with protecting the source.💧 Let’s work together to protect our rivers, streams, and lakes from pollution. 🌱 Small actions make a big impact, today and every day.

#EarthDay #protectourplanet #cleanwater
... See MoreSee Less

1 week ago
Our crew is ready to soak up the sunshine as the weather finally warms up! ☀️ If you see them out and about, don’t be shy—give them a wave and say hello!Image attachment

Our crew is ready to soak up the sunshine as the weather finally warms up! ☀️ If you see them out and about, don’t be shy—give them a wave and say hello! ... See MoreSee Less

2 weeks ago
Join us in celebrating Jessica, our Employee of the Quarter! With 6 years of hard work and dedication, shes truly a key part of our team. Were so excited to honor her incredible contributions in this months Employee Spotlight!

To read more click the link below!

https://www.hcwd2.org/employee-spotlight-jessica-mckinney/

Join us in celebrating Jessica, our Employee of the Quarter! With 6 years of hard work and dedication, she's truly a key part of our team. We're so excited to honor her incredible contributions in this month's Employee Spotlight!

To read more click the link below!

www.hcwd2.org/employee-spotlight-jessica-mckinney/
... See MoreSee Less

4 weeks ago
Curious if theres a water outage in your area or if its just you? Download our app to easily view our real-time outage map and find out if your area is experiencing an emergency disruption. 📱

Apple: https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android:  https://play.google.com/store/apps/details?id=com.ocv.a1255

Curious if there's a water outage in your area or if it's just you? Download our app to easily view our real-time outage map and find out if your area is experiencing an emergency disruption. 📱

Apple: apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255
... See MoreSee Less

1 month ago
Have you ever wondered why water mains sometimes leak? The answer is simple. It is a mix between the ground moving and the density of water. To learn more, check out this article on our website!

https://www.hcwd2.org/wonderwhy/

Have you ever wondered why water mains sometimes leak? The answer is simple. It is a mix between the ground moving and the density of water. To learn more, check out this article on our website!

www.hcwd2.org/wonderwhy/
... See MoreSee Less

1 month ago
Did you know that HCWD#2 maintains roughly 1,100 miles of water pipes? That is around the distance from Elizabethtown to Denver!

Did you know that HCWD#2 maintains roughly 1,100 miles of water pipes? That is around the distance from Elizabethtown to Denver! ... See MoreSee Less

1 month ago
Due to an equipment upgrade by our internet service provider, our phone payment system will be temporarily unavailable for approximately 15 minutes. We appreciate your patience and understanding during this outage.

Due to an equipment upgrade by our internet service provider, our phone payment system will be temporarily unavailable for approximately 15 minutes. We appreciate your patience and understanding during this outage. ... See MoreSee Less

2 months ago
Tired of waiting for your bill to arrive? Sign up today on our new mobile app or customer portal to skip the delay! You can enroll to receive text and email reminders for when your bill is due, or overdue. Choose from a variety of convenient payment methods, including Pay-by-Text, Apple Pay, Google Pay, PayPal, and more! Our new IVR Phone Payment System is now available in both English and Spanish.

Download our new app! With our new app you can pay your bill, so you never have to worry about it being late.

Apple: ‎ https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798 

Android:  https://play.google.com/store/apps/details?id=com.ocv.a1255 

Payment Options:

ACH payments (using bank routing and account numbers) are free.

Debit/credit card payments (using your card number) come with a $2.65 fee which is charged by our payment processor.

Sign up for paperless billing today by clicking the link below or reach out to us at 270-737-1056 for more info!

https://www.hcwd2.org/e-billing/ 

https://hcwd2.authoritypay.com/

Tired of waiting for your bill to arrive? Sign up today on our new mobile app or customer portal to skip the delay! You can enroll to receive text and email reminders for when your bill is due, or overdue. Choose from a variety of convenient payment methods, including Pay-by-Text, Apple Pay, Google Pay, PayPal, and more! Our new IVR Phone Payment System is now available in both English and Spanish.

Download our new app! With our new app you can pay your bill, so you never have to worry about it being late.

Apple: ‎ apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255

Payment Options:

ACH payments (using bank routing and account numbers) are free.

Debit/credit card payments (using your card number) come with a $2.65 fee which is charged by our payment processor.

Sign up for paperless billing today by clicking the link below or reach out to us at 270-737-1056 for more info!

www.hcwd2.org/e-billing/

hcwd2.authoritypay.com/
... See MoreSee Less

2 months ago
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