DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.

To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

GO PAPERLESS! Click Here To Sign Up For E-Billing

To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF SEWER CAPACITY FEES

FAQ

frequently asked questions

You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More

How do I start an account?

Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.

Is a deposit required for a new account?

Yes, there is a $60 deposit required on all new accounts.

Can I access my account online?

Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.

NEWS

Hardin County Water District No. 2

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Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Check off one of your New Year’s resolutions by signing up for autopay. With your water bill on autopay there’s no worrying about missed payments and late fees, so there’s more time to focus on your other resolutions.

Sign up for autopay on our website at the link below or stop by our office and we will be happy to help you in person.

www.hcwd2.org/auto-pay-registration-enrollment ... See MoreSee Less

5 days ago

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Today is #NationalTriviaDay and we wanted to share some #Kentucky trivia about water! ... See MoreSee Less

1 week ago

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1 CommentsComment on Facebook

Everyone at HCWD2 would like to wish you and your family a Happy New Year! We hope that the new year brings everything you hope for and more. ... See MoreSee Less

1 week ago

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Our office will be CLOSED on Thursday, January 1, 2026, in observance of New Year’s Day.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com ... See MoreSee Less

2 weeks ago

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Everyone at HCWD2 would like to wish you and your family Happy Holidays! We hope your day is merry and bright. ... See MoreSee Less

2 weeks ago

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Santa stopped by our water treatment plants to see our amazing operators who are working over Christmas to provide our community with water. We are so thankful for our operators who keep the treatment plants running 24/7 even though it means working holidays! ... See MoreSee Less

3 weeks ago

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Our office will be CLOSED on Wednesday and Thursday, December 24 & 25, 2025, in observance of Christmas.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com ... See MoreSee Less

3 weeks ago

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We are hiring! Hardin County Water District No. 2 has two positions open in our distribution department. Apply today and join our company in providing clean water to Hardin County and surrounding areas.

Visit the Careers section on our website at www.hcwd2.org for an application and more information. ... See MoreSee Less

3 weeks ago

View Comments likes love 50 Comments: 12 130

12 CommentsComment on Facebook

We are hiring! Hardin County Water District No. 2 has two water treatment plant operator positions open at our treatment plant. Apply today and join our company in providing clean water to Hardin County and surrounding areas.

Visit the Careers section on our website at www.hcwd2.org for an application and more information. ... See MoreSee Less

3 weeks ago

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7 CommentsComment on Facebook

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Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF SEWER CAPACITY FEES

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Hardin County Water District No. 2