1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.
IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF WATER RATES

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
by Jonathan Cruse / Comment0
You have a running toilet for one of two reasons: Either water is
by Jonathan Cruse / Comment0
We have a personalized water dispenser that we can lease for special
Jun
05
by Jonathan Cruse / Comment0

PSC Website...

Aug
18
by Jonathan Cruse / Comment0

Check out our photo gallery page for some cool photos!  View Photos...

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
Hardin County Water District No. 2

Hardin County Water District No. 2

4 Likes

Hardin County Water District No. 2 is a water utility in Hardin County, KY. A full copy of our tariff is available for viewing on our website or at our office.

We are proud to recognize Andrew Orten as our Employee of the Quarter! With 11 years of dedicated service, Andrew has played a crucial role in advancing the capabilities of our Water District through his work as a GIS Technician.

Andrew’s day-to-day responsibilities involve building and maintaining GIS databases, analyzing spatial data, and resolving system issues to support operations. His expertise helps streamline workflows by collecting, compiling, and integrating essential GIS data, ensuring accuracy and efficiency across the district.

Among his many contributions, Andrew is especially proud of being a key team member in implementing Esri software and ArcGIS Enterprise—a significant leap forward in our mapping technology. This initiative has had a lasting impact on how we manage and visualize our infrastructure.

What truly drives Andrew is the long-term value of his work. “The creation and editing of maps for our company is something that will stand the test of time,” he says. “The future of the Water District needs to know where all our assets are in the ground!”

Inspired by his faith and family, Andrew consistently brings heart and commitment to everything he does. Whether he is participating in a charity event or piloting a drone to capture field footage, he finds joy in highlighting the essential work we do for the community.

When asked who he would trade jobs with for a day, Andrew chose his father, a touching tribute to the strength and care his dad provides every day. “It would be a way to honor the quiet strength and care he brings to the family,” Andrew shared.

Thank you, Andrew, for your passion, innovation, and unwavering dedication. Your work truly helps shape the future of our Water District!

We are proud to recognize Andrew Orten as our Employee of the Quarter! With 11 years of dedicated service, Andrew has played a crucial role in advancing the capabilities of our Water District through his work as a GIS Technician.

Andrew’s day-to-day responsibilities involve building and maintaining GIS databases, analyzing spatial data, and resolving system issues to support operations. His expertise helps streamline workflows by collecting, compiling, and integrating essential GIS data, ensuring accuracy and efficiency across the district.

Among his many contributions, Andrew is especially proud of being a key team member in implementing Esri software and ArcGIS Enterprise—a significant leap forward in our mapping technology. This initiative has had a lasting impact on how we manage and visualize our infrastructure.

What truly drives Andrew is the long-term value of his work. “The creation and editing of maps for our company is something that will stand the test of time,” he says. “The future of the Water District needs to know where all our assets are in the ground!”

Inspired by his faith and family, Andrew consistently brings heart and commitment to everything he does. Whether he is participating in a charity event or piloting a drone to capture field footage, he finds joy in highlighting the essential work we do for the community.

When asked who he would trade jobs with for a day, Andrew chose his father, a touching tribute to the strength and care his dad provides every day. “It would be a way to honor the quiet strength and care he brings to the family,” Andrew shared.

Thank you, Andrew, for your passion, innovation, and unwavering dedication. Your work truly helps shape the future of our Water District!
... See MoreSee Less

2 weeks ago

... See MoreSee Less

3 weeks ago
Happy National Mascot Day to the coolest cube around, Melton! 🧊 He’s got ice in his veins… literally.Image attachmentImage attachment

Happy National Mascot Day to the coolest cube around, Melton! 🧊 He’s got ice in his veins… literally. ... See MoreSee Less

1 month ago
Download our app to get weather and service disruption updates.📱

Apple: ‎ https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: https://play.google.com/store/apps/details?id=com.ocv.a1255

Download our app to get weather and service disruption updates.📱

Apple: ‎ apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255
... See MoreSee Less

2 months ago
Customer Notice:

Notice of Proposed Adjustment of Water Rates for Hardin County Water District No. 2 customers.

Due to a rate increase from Louisville Water Company, notice is hereby given that Hardin County Water District No. 2 (the “District”) has filed an application for a Purchased Water Adjustment with the Kentucky Public Service Commission for adjusting its water rates. Customer rates will increase by $0.02 per 1,000 gallons used. The proposed change will be effective for service rendered on and after July 1, 2025.Image attachmentImage attachment

Customer Notice:

Notice of Proposed Adjustment of Water Rates for Hardin County Water District No. 2 customers.

Due to a rate increase from Louisville Water Company, notice is hereby given that Hardin County Water District No. 2 (the “District”) has filed an application for a Purchased Water Adjustment with the Kentucky Public Service Commission for adjusting its water rates. Customer rates will increase by $0.02 per 1,000 gallons used. The proposed change will be effective for service rendered on and after July 1, 2025.
... See MoreSee Less

2 months ago
Our 2025 Water Quality Report is now available!

Click to view: https://www.hcwd2.org/hcwd2_ccr_2024/

Our 2025 Water Quality Report is now available!

Click to view: www.hcwd2.org/hcwd2_ccr_2024/
... See MoreSee Less

2 months ago
Our office will be closed May 26th in observance of Memorial Day.

For your convenience, payments can be made via our night deposit box (next to the drive-up window), by phone, or online at https://www.hcwd2.org/pay-my-bill/

In case of emergency, please contact us at 270-737-1056

Our office will be closed May 26th in observance of Memorial Day.

For your convenience, payments can be made via our night deposit box (next to the drive-up window), by phone, or online at www.hcwd2.org/pay-my-bill/

In case of emergency, please contact us at 270-737-1056
... See MoreSee Less

2 months ago
Have you downloaded our app yet? Water you waiting for?💧

Apple: https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: https://play.google.com/store/apps/details?id=com.ocv.a1255

Have you downloaded our app yet? Water you waiting for?💧

Apple: apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255
... See MoreSee Less

2 months ago
Our crews are actively working to address an issue affecting water service in the area East of 31W between Freeman Lake Park and HWY 62. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the situation as quickly as possible.

Our crews are actively working to address an issue affecting water service in the area East of 31W between Freeman Lake Park and HWY 62. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the situation as quickly as possible. ... See MoreSee Less

2 months ago
Load more