DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.

To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

GO PAPERLESS! Click Here To Sign Up For E-Billing

To report low water pressure or to report a possible leak, please call our office at (270) 737-1056 (After Hours Option #1). Unidirectional flushing is more effective than normal flushing because the higher velocity and strategy works to remove a significant amount of build-up on pipe walls.

Know what's below! Call two business days before you dig to avoid underground utilities. Dial 811 (800.752.6007) or visit www.kentucky811.org

The Division of Water is charged with the responsibility for managing and protecting the state's waters, both on the surface in lakes, streams and rivers as well as groundwater beneath the surface of the land in the state.

Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF WATER RATES

FAQ

frequently asked questions

You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More

How do I start an account?

Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.

Is a deposit required for a new account?

Yes, there is a $60 deposit required on all new accounts.

Can I access my account online?

Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.

NEWS

Hardin County Water District No. 2

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Hardin County Water District No. 2 is a water utility in Hardin County, KY. A full copy of our tariff is available for viewing on our website or at our office.

Happy National Mascot Day to the coolest cube around, Melton! 🧊 He’s got ice in his veins… literally.

Happy National Mascot Day to the coolest cube around, Melton! 🧊 He’s got ice in his veins… literally. ... See MoreSee Less

2 weeks ago

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Download our app to get weather and service disruption updates.📱

Apple: ‎ https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: https://play.google.com/store/apps/details?id=com.ocv.a1255

Download our app to get weather and service disruption updates.📱

Apple: ‎ apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255 ... See MoreSee Less

4 weeks ago

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Customer Notice:

Notice of Proposed Adjustment of Water Rates for Hardin County Water District No. 2 customers.

Due to a rate increase from Louisville Water Company, notice is hereby given that Hardin County Water District No. 2 (the “District”) has filed an application for a Purchased Water Adjustment with the Kentucky Public Service Commission for adjusting its water rates. Customer rates will increase by $0.02 per 1,000 gallons used. The proposed change will be effective for service rendered on and after July 1, 2025.

Customer Notice:

Notice of Proposed Adjustment of Water Rates for Hardin County Water District No. 2 customers.

Due to a rate increase from Louisville Water Company, notice is hereby given that Hardin County Water District No. 2 (the “District”) has filed an application for a Purchased Water Adjustment with the Kentucky Public Service Commission for adjusting its water rates. Customer rates will increase by $0.02 per 1,000 gallons used. The proposed change will be effective for service rendered on and after July 1, 2025. ... See MoreSee Less

1 month ago

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Our 2025 Water Quality Report is now available!

Click to view: https://www.hcwd2.org/hcwd2_ccr_2024/

Our 2025 Water Quality Report is now available!

Click to view: www.hcwd2.org/hcwd2_ccr_2024/ ... See MoreSee Less

1 month ago

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Our office will be closed May 26th in observance of Memorial Day.

For your convenience, payments can be made via our night deposit box (next to the drive-up window), by phone, or online at www.hcwd2.org/pay-my-bill/

In case of emergency, please contact us at 270-737-1056 ... See MoreSee Less

1 month ago

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Have you downloaded our app yet? Water you waiting for?💧

Apple: https://apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: https://play.google.com/store/apps/details?id=com.ocv.a1255

Have you downloaded our app yet? Water you waiting for?💧

Apple: apps.apple.com/us/app/hardin-county-water-dist-2-ky/id6670454798

Android: play.google.com/store/apps/details?id=com.ocv.a1255 ... See MoreSee Less

2 months ago

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Our crews are actively working to address an issue affecting water service in the area East of 31W between Freeman Lake Park and HWY 62. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the situation as quickly as possible. ... See MoreSee Less

2 months ago

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Water professionals are the unsung heroes of our communities. They work tirelessly to protect public health and ensure safe, reliable water delivery around the clock. This #DrinkingWaterWeek, lets thank them for their expertise, dedication, and commitment to keeping our community healthy.

Water professionals are the unsung heroes of our communities. They work tirelessly to protect public health and ensure safe, reliable water delivery around the clock. This #DrinkingWaterWeek, let's thank them for their expertise, dedication, and commitment to keeping our community healthy. ... See MoreSee Less

2 months ago

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Investing in water infrastructure means investing in a stronger future for our community. This #DrinkingWaterWeek, see how we’re upgrading aging systems and using new technology to make sure clean, reliable water is here for generations to come. Click the link below to learn more about the projects we’re working on right now!

www.hcwd2.org/projects/ ... See MoreSee Less

GO PAPERLESS! Click Here To Sign Up For E-Billing

Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF WATER RATES

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Hardin County Water District No. 2