1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.
IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 3:00pm will be reconnected same-day, otherwise re-connection will be made by the end of the following business day.
To report possible leaks or outages, please e-mail mirwin@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice:

NOTICE OF PROPOSED ADJUSTMENT OF SEWER CAPACITY FEES

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
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Hardin County Water District No. 2

Hardin County Water District No. 2

4,477 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Hardin County Water

Hardin County Water District No. 2 is closed today, Monday January 26, 2026, due to inclement weather. We apologize for any issues this may cause. Payments can be made online using the link listed below or by phone. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com/
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6 days ago
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A big thank you to oImage attachment

A big thank you to our incredible field crew for repairing a water main leak and responding to customer issues today in frigid temperatures.

We also want to extend our sincere appreciation to our maintenance employees who worked outside throughout the day, as well as our treatment operators who braved dangerous road conditions to report to work last night and today to ensure safe and dependable water for our community around the clock.
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7 days ago
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No one wants it to h

No one wants it to happen but when temperatures get cold water meters can freeze. One way to help prevent your water meter from freezing is to make sure that the meter box lid is closed and fitted properly on the meter box. The meter box lid helps prevent the meter from freezing by keeping the colder air out and the warmer ground temperatures in. If your meter box lid is damaged or missing, contact HCWD2 at (270) 737-1056 and we will promptly replace the meter box lid for free. Water meter boxes are usually located in your front yard towards the road and depending on the model of the box, can be either square or a circle.

Here are some other ways to help prevent the freezing temperatures from impacting your water pipes:

Open the doors to cabinets and vanities to allow warmer room temperatures to circulate around the pipes.

Allow a small trickle of water to run through pipes to keep water moving. The cost of the extra water is typically lower than the cost of repairing a broken pipe.

Protect pipes in garages and crawlspaces by insulating pipes and keeping doors closed.

Disconnect garden hoses from outside faucets and use insulated faucet covers.

Know where the shut off valve for your house is located in case a pipe does freeze and burst you can quickly shut the water off.
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2 weeks ago
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Hardin County Water

Hardin County Water District No. 2 is operating on a 2-hour delay. Our office will open at 10:00 am. We apologize for any issues this may cause. Payments can be made online using the link listed below or by phone. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com
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2 weeks ago
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Our office will be C

Our office will be CLOSED on Monday, January 19, 2026, in observance of Martin Luther King Jr. Day.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com
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2 weeks ago
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Today is #NationalHa

Today is #NationalHatDay, and Wyatt and Lance are modeling the two types of hats HCWD2 employees wear every day. Wyatt is modeling the hard hats our distribution crews wear to stay safe when working out in the system. Lance is modeling the HCWD2 baseball hats our distribution crews wear when they don't need a hard hat but still want to look awesome. ... See MoreSee Less

2 weeks ago
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Wyatt Miller has bee

Wyatt Miller has been a valued member of the team since joining Hardin County Water District #2 on March 25, 2024. In a relatively short amount of time, Wyatt has made a strong impression through his hands-on skills, dedication to learning, and commitment to doing the job the right way.

In his day-to-day role, Wyatt works on a construction crew laying new water lines while also helping maintain tools, trucks, and equipment. His work requires precision, teamwork, and adaptability, qualities Wyatt brings to every task. When asked about the accomplishments he’s most proud of, Wyatt points out the variety of experiences he’s gained so far. From fixing numerous leaks to being part of a line-laying project and earning his CDL, each achievement reflects his growth and willingness to take on new challenges.

What Wyatt finds most fulfilling about his work is the sense of accomplishment that comes from solving problems with his own two hands. He takes pride in seeing a job through from start to finish and knowing his work makes a real difference. Wyatt credits much of his motivation to the strong mentors he’s had along the way. Learning from experienced coworkers has inspired him to uphold high standards and ensure every job is done correctly.

One of his favorite memories comes from his time on the leak crew, where he enjoyed both the work and the camaraderie. Spending nearly two years with that team left a lasting impression and plenty of good memories.

When it comes to what he enjoys most about the job, Wyatt appreciates the problem-solving aspect, the opportunity to think creatively about how to tackle specific tasks, and the chance to learn something new every day.

If he could switch roles for a day, Wyatt says he’d take the job of Merle Travis, just to spend the day playing guitar. Within Hardin County Water District #2, however, he’d be interested in working as an operator to gain more experience with digging and operating equipment.

Wyatt’s positive attitude, curiosity, and strong work ethic make him a great asset to the team. We’re glad to have him and look forward to seeing where his career continues to grow.
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3 weeks ago
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Check off one of you

Check off one of your New Year’s resolutions by signing up for autopay. With your water bill on autopay there’s no worrying about missed payments and late fees, so there’s more time to focus on your other resolutions.

Sign up for autopay on our website at the link below or stop by our office and we will be happy to help you in person.

www.hcwd2.org/auto-pay-registration-enrollment
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4 weeks ago
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Today is #NationalTrImage attachmentImage attachment+2Image attachment

Today is #NationalTriviaDay and we wanted to share some #Kentucky trivia about water! ... See MoreSee Less

4 weeks ago
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