1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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Bill payment and account access:

You can access your account 24/7 through our online system. If you are a new customer please register your account. Once completed, you will be able to view your monthly invoice, check usage and payment history, and even set up automatic payments.

The District offers multiple ways to pay your bill.  Our friendly Accounts Receivable Specialists are more than happy to assist you with your account needs in person at our office.  You can also access your account online and pay with e-check or debit/credit card. We also offer pay-by-phone or by credit/debit card.  Any debit/credit card or e-check transaction is charged a $2.50 processing fee, and applied to payments made online, in person, or via phone at 1.855.985.1101 or 270.737.1056 Option #4.  Please have your account number available.

Here are common forms you’ll need to get your account set-up or changed.

Frequently Asked Questions

For “How-to” information or answers to our most common questions, please visit or Education Page or CLICK HERE


For a summary of Hardin County Water District No. 2’s rules and regulations, please visit our Tariff Summary.


Links and Resources