1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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What is Water Loss?

While managing your hand earned funds, do you use online banking or read a paper statement? Do you sometimes wonder where you spend the most money and where is it going? 

We do the same exact thing with your most precious resource, water!

We track the gallons pulled from our various water sources (70% from Nolin River in White Mills). Our water treatment operators keep a close eye on it throughout the cleaning process. We track how many gallons are funneled through our 14 tanks (total XX storage to be exact) then we do our best to make sure it is delivered to over 30,000 locations throughout our community. 

When it comes to serving, our main priority is the quality of our water. 

  • Purchasing chemicals
  • Flushing water through lines
  • Maintenance to distribution system

Our second priority is ensuring that the cost of service is low.