1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Flushing Routine Flushing As water flows through the distribution system and continues to age, certain water quality parameters can gradually change over time. This can potentially affect the overall taste, odor, and freshness of the water that reaches your tap. To ensure that you always have access to clean, fresh, and high-quality drinking water, the […]
Read MoreJessica McKinney Time to shine the spotlight on Jessica McKinney, a dedicated team member who has been with the company for six years. Throughout her time here, Jessica has become an invaluable part of our team, known for her exceptional communication skills, problem-solving abilities, and her genuine passion for helping others. On a typical day, […]
Read MoreThe water district is planning to replace several thousand feet of water main in the Eastview and Stephensburg areas. These areas have been experiencing frequent water line breaks and failures, which is why the district is taking action to improve the infrastructure. The replacement work will involve installing new water lines, including 11,000 feet of […]
Read MoreThe Kentucky Transportation Cabinet’s Highway District 4 is planning some important road adjustments along South Dixie Highway (US 31W) and major improvements to Gilead Church Road (KY 1136). The goal of these changes is to improve access to the south side of the Blue Oval SK site in Glendale, Kentucky. If you’d like to learn […]
Read MoreAs part of the efforts to improve the water system, the water district is making upgrades to two important pump stations in addition to building the new Hydration Water Storage Tank. These improvements are designed to better meet the demands of the service area and ensure reliable water delivery to customers. The Colesburg Pump Station […]
Read MoreHardin County County is experiencing rapid growth. Recently, a major manufacturing plant has been built in the region: the new Blue Oval SK (BOSK) Battery Plant in Hardin County. Because of this growth, the local water supply system needs to be upgraded and strengthened to meet the increasing demand. To address this, the water district […]
Read MoreAlong with other system improvements due to industrial and residential expansion in the water district’s service area, the water district needs increased water storage for expected demands. This project will give the water system the ability to maintain other tanks, increase water availability in the service area. The water district is going to construct a […]
Read MoreThe water district currently has two water storage tanks that are reaching the end of their useful life. To ensure continued reliable water service, the district has started construction of a new elevated water storage tank with a capacity of 750,000 gallons. This new tank will help support the local water supply, particularly in the […]
Read MoreThe water district is planning to extend and install new water lines along several currently unserved roads. These roads include Melrose Road, which will be served from Sonora Hardin Springs Road (KY 84) to Silver Mine Road, and Flint Hill Road (KY 720), which will be served from Cash Road (KY 2800) to Millerstown Road […]
Read MoreWonder Why? – Water Main Breaks Water Main Leak Have you ever wondered why water mains break? The answer is actually quite straightforward. Water main breaks occur when changes in the environment cause shifts underground, and these shifts can put pressure on pipes, leading to fractures. One of the primary factors contributing to these shifts […]
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