See if you

PRE-QUALIFY

for a leak adjustment

Some leaks are eligible for an adjustment on your bill. If you meet the basic requirements, you may receive a credit for a portion of your excess water usage.

Check your eligibility for a leak adjustment:

Enter all required information
Adjustments will only be considered when information is complete
Online pre-qualification must be completed prior to adjustment
Please note that all information will be verified prior to receiving any actual adjustment.

Step 1 of 3

Average WATER CHARGES*
Use only the average water and charges (where applicable) from your last 6 bills prior to the leak. Do not include taxes, fees or SEWER charges.
Average SEWER CHARGES (enter 0 if there are no sewer charges)*
Use only the average sewer charges (where applicable) from your last 6 bills prior to the leak. Do not include taxes, fees or WATER charges.
Total WATER charges for the month the leak occurred.*
Use only the WATER from the month the leak occurred. Do not include taxes, fees or SEWER charges.
Total SEWER charges for the month the leak occurred.*
Use only the sewer charges (where applicable) from the month the leak occurred. Do not include taxes, fees or WATER charges.
Has the leak been repaired?*

Yes

No
Hidden
Estimated Leak Adjustment Calculation - Hidden

We're sorry. You do not qualify for a leak adjustment.
Congratulations. You have pre-qualified for an adjustment.
Please note - Your actual leak adjustment will not be processed until we have received your completed Leak Adjustment Application below. The final adjustment will be calculated after review of your account information and leak parameters.
Estimated Leak Adjustment
This is the estimated amount that your bill may be reduced.

Leak Adjustment Application
Name*
First Last
Account Number*

Email*

Phone
Service Address*
Street Address Address Line 2 City

Please describe the cause of the leak or water loss.*
Date of Repair*
MM slash DD slash YYYY

Repair Receipt(s) - Validation of repair is REQUIRED*

Drop files here or

Accepted file types: jpg, gif, png, pdf, bmp, tiff, Max. file size: 50 MB, Max. files: 2.

Name
This field is for validation purposes and should be left unchanged.

Δ

See if you

PRE-QUALIFY

for a leak adjustment

Some leaks are eligible for an adjustment on your bill. If you meet the basic requirements, you may receive a credit for a portion of your excess water usage.

Check your eligibility for a leak adjustment:

Step 1 of 3

We're sorry. You do not qualify for a leak adjustment.

Congratulations. You have pre-qualified for an adjustment.

Leak Adjustment Application

GO PAPERLESS

Stay Connected

Leak Adjustment Calculator

See if you

PRE-QUALIFY

for a leak adjustment

Some leaks are eligible for an adjustment on your bill. If you meet the basic requirements, you may receive a credit for a portion of your excess water usage.

Check your eligibility for a leak adjustment:

Step 1 of 3

We're sorry. You do not qualify for a leak adjustment.

Congratulations. You have pre-qualified for an adjustment.

Leak Adjustment Application

GO PAPERLESS

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