Customer Accounts
Telephone Payments:
(Please have your account number available)
- 1.855.985.1101 or 270.737.1056 Option #4
Payments:
- Email Payments for questions regarding your due date payment status or call 270.737.1056 Option #7
Start or Stop Service:
- Email New Accounts to begin new service or terminate existing service or call 270.737.1056 Option #5
Billing Questions:
- Email Billing for questions regarding your bill or usage or call 270.737.1056 Option #6
Other Account Related Questions:
- Email Customer Service All other water service account related questions or call 270.737.1056 Option #0
Service
Pressure, clean-up or other service-related issues:
- Email Service or 270.737.1056 ext. 221
Accounting
Accounts Payable:
- Email Accounts Payable or 270.737.1056 ext. 203
Other Accounting Questions:
- Email Accounting or 270-737-1056 ext. 259
Human Resources
Payroll and benefits:
- Email Human Resources or 270.737.1056 ext. 209
Community Involvement
Public events or school programs:
- Email Public Relations or 270.737.1056 ext. 218
Water Analysis
White Mills Treatment Plant:
- Email Water Analysis or 270.862.3213
Contractors
Projects and bid information:
- Email Projects or 270.737.1056 ext. 212
Accounting
Accounts Payable:
- Email Accounts Payable for accounting questions other than customer accounts related questions or call 270.737.1056 ext. 203
Other Accounting Questions:
- Email Accounting or 270-737-1056 ext. 259
